>Configuration Information:
> Version: 4.0
>
>I found the virus w95.cih.1075 on my computer. When I tried to use
>navcnew.exe from dos, I get error 35. What is error 35? I used a
>clean boot disk just like the directions said. Can anyone help? I
>have a 200mmx with 96meg of ram.
> Marty
Hello Marty,
Thank you for using the Symantec Online Discussion Groups.
The error that you are seeing is due to problems with the memory
allocation on startup. There are resolutions for this problem in the
following document. You will need to make the changes on the boot
disk if you are not booting to the hard drive.
Error: "Error 35" when Using the Emergency Boot Disk or Rescue Boot
Disk to Scan for Viruses
http://service1.symantec.com/SUPPORT/nav.nsf/docid/199842992939
Please let us know if we can be of further assistance.
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Sincerely,
Matt Petersen [Symantec Corp.]
Senior Product Support Analyst
Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.
If you have difficulty getting a response, please read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Norton AntiVirus support page:
http://service.symantec.com/nav
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