disk #2

[Matt Petersen [Symantec]]

On 25 Sep 1998 03:20:29 GMT, c kestner <xckes...@msn.com> wrote:

>Configuration Information:
> Version: 4.0
>
>In order to get rid of the Stoned.Empire.Monkey I need to use disk
>#2. I have a problem - I have no disk #2, everything was installed
>onto the system - with no disks. The other problem I have is my
>CDRom Drive is not registering on the system, and it is there. I
>believe the problem was also caused by this virus. I have a TOSHIBA
>Satellite 305CDS labtop. Thanks!!
>C. Kestner

Hello C. Kestner,

Thank you for using the Symantec Online Discussion Groups.

The following documents should help you to remove this virus from the
PC:

How to Remove Viruses with Norton AntiVirus, Version 4.0x
http://service1.symantec.com/SUPPORT/nav.nsf/docid/1997124175011

How to Remove Viruses with Norton AntiVirus Versions 2.x and 3.x
http://service1.symantec.com/SUPPORT/nav.nsf/docid/19972610197

How to Create and Use a Command Line Scanner (NAVC) Emergency Disk Set
http://service1.symantec.com/SUPPORT/nav.nsf/docid/19971238480

Please let us know if we can be of further assistance.

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Sincerely,

Matt Petersen [Symantec Corp.]
Senior Product Support Analyst

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://service.symantec.com/nav
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