Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

False positive after virus update 9/23/98

1 view
Skip to first unread message

LaVonne Perry [Symantec]

unread,
Sep 29, 1998, 3:00:00 AM9/29/98
to
>I get a false positive warning that I have a virus. After scanning,
>usining 9/23/98 update, there is no indication my system has a virus.
> This false positive occured after loading the latest virus update
>(9/23/98)

Hello Frederick,

Thanks for visiting the Norton AntiVirus Online Support area.

Please let me know which component of NAV is detecting the false
positive. What is the virus that is being detected? If you are using
the Norton Utilities System Doctor, does the Virus Sensor detect
anything?

We have found some situations where the NU System Doctor finds a virus
that NAV does not. Please let us know what you find.

Regards,
LaVonne Perry
Senior Support Analyst
Symantec Corporation

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://www.symantec.com/techsupp/nav.html

Personalize your technical support pages at:

http://www.symantec.com/techsupp/custom/custom.cgi

0 new messages