Live update?
News
I have done everything the warning link have told me to do re installed
several time but no good.
Can anyone help please.
Regards Dave
ERROR MESSAGE
Unable to connect to host
Live could not create a directory it needed because you do not have access
to create a directory. Make sure you have create access to the Symantec
program directories and to the Windows directory.
Fortissimo
"News" <dc2...@ntlworld.com> wrote in message
news:0Yk7g.5740$gK2....@newsfe6-gui.ntli.net...
Identify the Error - see if this helps.
LU9002: Your subscription to Norton AntiVirus is expired . . ."
Joseph, please note that this issue can occur if Symantec program files are
damaged. In order to fix this issue, I suggest that you please follow all
the steps provided in the document:
Title: 'Message: "LU9002: Your subscription to Norton AntiVirus is expired .
. ."' Document ID: 2004081608211913
> Web URL:
> http://service1.symantec.com/Support/sharedtech.nsf/docid/2004081608211913?Open&src=con_ols_nam
However, if the issue persists, please get back to us with the following
informations:
- Please provide us with the exact text of error message you are receiving.
- Provide us your Account ID.
In order to determine your Account ID, please refer the following document:
Title: 'Determining your Account ID'
Document ID: 2001041112112513
> Web URL:
> http://service1.symantec.com/support/sharedtech.nsf/docid/2001041112112513?Open&src=con_ols_nam
- Please provide the product activation key for your Norton SystemWorks
(NSW). If you have a product CD, then this key will be found on your CD
sleeve and will be a 24-digit number in the format XXXX - XXXX - XXXX -
XXXX - XXXX- XXXX.
However, if you have purchased the downloaded version of the product, then
this key will be found in the order confirmation email.
I am looking forward to your reply to assist you better.