unable to upgrade

[Patricia Handwerk]

If you bought it 2-3 years ago, it must be version 1. I would suggest
upgrading to version 4 or 5 (which is the latest).

--
Patti Handwerk
Patt...@prodigy.net
Justin Hammack wrote in message <980826034142.9862002621@servicenews>...
>Configuration Information:
> Version: 4.0
>
>i can't seem to find an upgrade for my norton virus program. It is
>ver 4.1 for win95 .. i bought it about 2-3 years ago. What should i
>do? None of your updates i've found say that it is an incompatibily
>version. I can't update the virus list because it says it's an
>incompatible version. What should i do?
>
>
> - Justin

[Justin Hammack]

Ok - but are there any upgrades i can d/l on the website? It claims
to be made for win95. Or will i just have to go buy a new copy?

[Patricia Handwerk]

Go to
http://www.symantec.com/techsupp/files/nav/norton_antivirus_version_1x_for_w
indows_95.html and download the file NAV950B.EXE. You should also read the
file NAV950B.TXT that is on that page. Your best option would be to upgrade
to a newer version of NAV. You can leave a message to Customer Service in
the news://service.symantec.com/symantec.customerservice.general newsgroup,
call them at (800) 441-7234, or e-mail them at cust...@symantec.com, and
they will be happy to provide details on upgrading and pricing

--
Patti Handwerk
Patt...@prodigy.net
Justin Hammack wrote in message <980826195721.0047218775@servicenews>...