Error Reading Zip File Directory Message
Duane White <S.S.V.>
>I have an IBM Compatible with 128MB of RAM running Win98 and, until
>recently, have had no problems with Norton's AntiVirus at all - thank
>you ! However, after downloading and attempting to run 0923I32.exe, I
>keep getting the following error message.
>"Error reading zip file directory. This could be due to not enough
>memory for proper operation of Intelligent Updater."
>I'm not sure of what the problem really is - surely not enough memory
I seem to recall this error has in the past been caused by a product called
ZipMagic by Mijenix Software (it makes zipped files appear as normal folders).
ZipMagic sees the Intelligent Updater improperly and this causes the problem.
If you have this product, then disable it and that should enable the
Intelligent Updater to run correctly.
Regards,
Duane White <Symantec Support Volunteer>
Please continue to post your messages to the public discussion group
as Symantec does not provide support via private e-mail. Thank you.
Ray Lane
You're recollection was quite right.
I *had* recently installed ZipMagic (~~gloom~~). After doing as you
suggested, and then running the update file, my program updated
successfully.
Thank you for your assistance.
All the best.
Ray
Duane White <S.S.V.>
>Thanks Duane,
>You're recollection was quite right.
>I *had* recently installed ZipMagic (~~gloom~~). After doing as you
>suggested, and then running the update file, my program updated
>successfully.
>Thank you for your assistance.
Ray,
You are welcome for sure. I trust you understand you don't have to leave Zip
Magic disabled, just do so on those occassions you download and run the
Intelligent Updater.