Posting Auto Updates to ACT!

[Jim Lee [Symantec]]

On 25 Sep 1998 16:01:21 GMT, Mary Bazil wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: Novell Netware
>
>I have created an ACT database from data imported from an SQL
>database. I would like to automatically post updates to certain
>fields in the ACT database from the SQL database. When I define a
>map using only the fields I want to update, process the data with the
>import option, ACT is clearing out fields from the Contact record
>that I do not have mapped. Is there any way to upate SPECIFIC ACT
>fields without wiping out the contact record? Is the import option
>an incorrect method to use? If so, is there an alternative?

Hi Mary,

The import process in ACT! results in the loss of data you have
experienced.

I would suggest you look at a product called OAK!MERGE! by OakHurst
Systems, Inc., this product can import and update on a field by field
basis which ACT! does not do. For further information check the
following website.
http://www.act-plus.com/ACT-Plus/home/companies/oak.html

Let us know if we can be of further help.

Jim Lee [Symantec Corp.]

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