duplicate contacts

[Jim Lee [Symantec]]

On 28 Sep 1998 15:22:45 GMT, CLIFF VEST wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>When I Hot Sync, I get an error message saying that some of my
>contacts have been duplicated. It tells me to then delete the
>unwanted duplicate, and hot sync again. When I do that, it eliminates
>the notes that I made earlier in the day, totally "wiping" out
>everything that I had been putting in all day long. There goes any
>advantage to owning a Palm III. What can I do to eliminate this
>problem?

Hi Cliff,

For future questions on the PalmPilot please post in the PalmPilot
newsgroup. The following URL will provide a link to the newsgroup:
http://www.symantec.com/techsupp/act/ask_act.html

On this page scroll down to Personal Digtal Assistants and select
PalmPilot from the "Select a Category" window and either search for
specific messages or click on Browse to view the messages.

Duplicate contact removal is covered in the following document which
provides detailed steps.

Title: 'How to Perform an Initial HotSync Between PalmPilot and ACT!
when the Same Contacts Exist on Both Platforms'
Document ID: 1997827104931
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/1997827104931

We appreciate your use of Online Services.

Jim Lee [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/act/