Invalid page fault
Bill Hance
Operating system: Windows 95 OSR2
Network: --Other--
I am getting a lot of these messages. "Act..This program has
performed an illegal operation and will be shut down." and details
are: ACT caused an invalid page fault in module :unknown> at
0000:00000009. ......
Then I close ACT and get same error message with details:
ACT caused an invalid page fault in module MFC40.dll at
0157:5f8013b6...This usually happens when I am working with the
Winfax phonebooks.
I have ACT 4.0.2 build 358 and Winfax 8.3. I usually working with MS
Office Shortcut bar, Winfax, Excel version 7 in memory. My computer
is a pentium 233 w/ 64 megs ram.
When this happens, I look in the Windows/Temp directory for temp
files and all I usually have is a couple of files of the ~df5221
variety with 0kb.
Any suggestions?
Bill Hance
Patti Fort [Symantec]
wrote:
> I am getting a lot of these messages. "Act..This program has
>performed an illegal operation and will be shut down." and details
>are: ACT caused an invalid page fault in module :unknown> at
>0000:00000009. ......
>
>Then I close ACT and get same error message with details:
>ACT caused an invalid page fault in module MFC40.dll at
>0157:5f8013b6...This usually happens when I am working with the
>Winfax phonebooks.
Hello Bill,
It sounds like the error is somewhat inconsistent, that is it does not
happen everytime you try a specific process.
Due to the somewhat sporadic nature of the problem I suggest you
optimize your system for ACT! This document includes optimization
guidelines.
Title: 'Windows 95 System Optimization for ACT!'
Document ID: 199831391553
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199831391553
Since you also see MFC40.dll errors make sure you have the compatible
VREDIR.VXD file on your machine as explained in this document.
Title: 'UPDATED 8/17/98: Why Must I Keep Reindexing My Networked ACT!
Database?'
Document ID: 1997325152144
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/1997325152144
Let us know if we can answer any other questions for you.
Patti Fort [Symantec]
ACT! Technical Support
Symantec Corporation
Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:
http://www.symantec.com/techsupp/act.html