local area code long distance faxing

[Patti Fort [Symantec]]

On 28 Sep 1998 19:45:00 GMT, Mike Renick <xmlre...@wvhtf.org> wrote:

>First off I would like to say that I have read the articles in your
>knowledge base but I still cannot find an answer to my question. I am
>using ACT! 4.0 & WinFax 8.0 on a Win95 operating system on a novell
>network. I cannot fax to a long distance number that is within my
>area code. WinFax drops the area code when it dials because it is the
>same as my default location. If I enter the area code twice then it
>doesn't dial the country code(1). If I change the area code then I
>can no longer fax to the local numbers within my area code. Please
>help me be able to fax to a local area code long distance number.

Hello Mike,

The current release of ACT! is ACT! 4.02, while the current WinFax
release is 8.03. Verify the installed version by selecting Help,
About. LiveUpdate will update each product to its current release.

What happens when you fax using WinFax on its own?

This document, from the WinFax knowledge base discusses dialing in
WinFax.

Title: 'How to Dial Any Local or Long Distance Dialing Combinations
with Different Area Codes'
Document ID: 1997221161424
Web URL:
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/1997221161424

This document discusses various dialing scenarios between ACT! and
WinFax.

Title: 'Formatting Phone and Fax Numbers for Dialing in ACT! and
WinFax PRO (Including 10-Digit Dialing)'
Document ID: 199822311615
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199822311615

Make sure you have WinFax set to use Windows dialing or WinFax dialing
as needed.

Le us know if you have any other questions.

Patti Fort [Symantec]
ACT! Technical Support
Symantec Corporation

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html

Let us know if we can answer any other questions.