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Mail merge WFP8.03 MSword 97

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Roger Mitchell

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Sep 22, 1998, 3:00:00 AM9/22/98
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Configuration Information:
Operating system: --Other--
Network: --Other--

I have ACT 4.0.1, WinFax Prox 8.03 and MSWORD97. Each works fine
individually. I can send a fax from Act through WORD to Winfax Pro.
I can create a mail merge with ACT and MSWORD if I print to a
printer. I cannot get a Mail merge to fax. The message from the ACT
Word Driver is "Error: An error occured during faxing with ACT!" I
get the message with my large database and with ACTDEMO4. Can you
help me?
Thanks,
Roger

Patti Fort [Symantec]

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Sep 23, 1998, 3:00:00 AM9/23/98
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On 22 Sep 1998 15:50:17 GMT, Roger Mitchell <xrmit...@earthsat.com>
wrote:

>I have ACT 4.0.1, WinFax Prox 8.03 and MSWORD97. Each works fine
>individually. I can send a fax from Act through WORD to Winfax Pro.
>I can create a mail merge with ACT and MSWORD if I print to a
>printer. I cannot get a Mail merge to fax. The message from the ACT
>Word Driver is "Error: An error occured during faxing with ACT!" I
>get the message with my large database and with ACTDEMO4. Can you
>help me?

Hello Roger,

This document discusses the error you are seeing. The problem is in
the template.

Title: 'Error: "An Error Occurred During Faxing with ACT!" when
Broadcast Faxing from Microsoft Word'
Document ID: 199848162315
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199848162315


It refers you to these two documents:

This one discusses hidden text.

Title: 'Microsoft Word Mail Merges Not Merging Correctly'
Document ID: 199762475133
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199762475133


This one explains how to re-create a template.

Title: 'History not Created when Printing ACT! Templates from Word'
Document ID: 199736145536
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199736145536

Let us know if we can be of further assistance.

Patti Fort [Symantec]
ACT! Technical Support
Symantec Corporation

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html


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