From the File menu, I select the "Send Fax Using ACT..." command.
Wolfgang Arhelger
Operating system: --Other--
Network: --Other--
Hi
Have a kind of problem between both Act 3.02 & Act 4.02 macros
together with Winword office 97. From the File menu, I select the
"Send Fax Using ACT..." command after having written from an
ACT/Winword Template a Winword Office 97 document. If I use the "Send
Fax Using ACT..." command/macro the formatting in tables is
distorted. That means text is placed outside or too high in the
table. When I use the same document and use the Winfax 8.0 macro
there is no such distoration. This happens on all kind of templates
converted from Winword 6.0 or created new in Winword Office 97 and is
same in different machines I am using the programs.
This does not happen when I use ACT 3.02 with Winword 6.0 templates.
Here is no formatting change whether I use Winfax or ACT macro.
Do you have an idea why this happens, especially as both Act and
Winfax are Symantec programs and they do not work the same way
depending from where you start the Winfax commend/macro.
Looking forward to an answer.
Regards Wolfgang
Patti Fort [Symantec]
<xic...@qualityservice.com> wrote:
>Have a kind of problem between both Act 3.02 & Act 4.02 macros
>together with Winword office 97. From the File menu, I select the
>"Send Fax Using ACT..." command after having written from an
>ACT/Winword Template a Winword Office 97 document. If I use the "Send
>Fax Using ACT..." command/macro the formatting in tables is
>distorted. That means text is placed outside or too high in the
>table. When I use the same document and use the Winfax 8.0 macro
>there is no such distoration. This happens on all kind of templates
>converted from Winword 6.0 or created new in Winword Office 97 and is
>same in different machines I am using the programs.
>This does not happen when I use ACT 3.02 with Winword 6.0 templates.
>Here is no formatting change whether I use Winfax or ACT macro.
>Do you have an idea why this happens, especially as both Act and
>Winfax are Symantec programs and they do not work the same way
>depending from where you start the Winfax commend/macro.
Hello Wolfgang.
I don't know why the same document would look different when faxed via
ACT! or directly via WinFax.
Try pasting the table into the document rather than inserting it.
This document discusses minimizing formatting changes when faxing with
WinFax.
Title: 'How to Minimize Formatting Changes When Printing to WinFax'
Document ID: 1997326173532
Web URL:
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/1997326173532
Let us know if we can be of further assistance.
Patti Fort [Symantec]
ACT! Technical Support
Symantec Corporation
Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:
http://www.symantec.com/techsupp/act.html
Wolfgang Arhelger
does not look like being a solutiojn. But I have also tried many
different ways to get a better result, but the ACT macro changes the
formatting. I need to use tables for text insertions and the must be
within certain borderlines shown and visible in the fax, but if I use
lines around the table the text moves outside the tables with line
borders. Copy past is no solution. Is their any way I can show/send
the result by direct fax by copying the 'fax sent' result from the
two different ways to show "sent result" sent by either ACT or direct
by Winfax macro.
Kindly let me have your response.
Patti Fort [Symantec]
<xic...@qualityservice.com> wrote:
Hello Wolfgang,
ACT! has no controls or settings that can be adjusted to minimize the
changes you are seeing when faxing the document with the tables. Data
other than text sometimes does not always fax effectively.
The only other thing I can think of is to try faxing the document in
SAFE mode. Re-boot your machine into SAFE mode, and attempt the fax
process. If it maintains the formatting in SAFE mode i suspect a print
or video conflict. I'd check print drivers first. These documents
discuss print and video conflicts.
Title: 'Resolving Printer Driver Issues in Windows 95 and Windows NT'
Document ID: 1998414124356
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/1998414124356
Title: 'Resolving a Video Conflict in Windows 95'
Document ID: 1998414123834
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/1998414123834