Notes/History sections are missing
Lori Sirotek
Operating system: Windows 95a
Network: --Other--
I recently took over for another sales rep in my department. When
she tried to export her ACT 3.0 contact fiels to me, none of the her
Note/History sections for each contact made it during the export.
What did we do wrong and how can we correct this?
Jim Lee [Symantec]
Hi Lori,
ACT! 3.0 is designed to only export the Notes/History sections when
you export as an ACT! 3.0 Database [*.dbf] only. A Text-Delimited
export will only take the contact information, no notes history or
activities.
If your on a network then have her copy all 17 data files for the
database to a directory you can access and copy to your machine. Once
on your machine open your database and use Data Exchange > Import to
import her database into one of yours.
We appreciate your use of Online Services.
Jim Lee [Symantec Corp.]
Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private e-mail.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
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