Importing

[Jim Lee [Symantec]]

On 24 Sep 1998 14:07:18 GMT, Antony Hunt wrote:

>Configuration Information:
> Operating system: Windows 98
> Network: Microsoft Peer-to-Peer
>
>I am trying to download contacts into ACT from electronic yellow
>pages and various other cd-roms i have obtained to add to my
>database.
>
>When I select and copy, then paste into new contact, only the first
>line appears, i.e the company name.
>
>Is there any way I can get the information to paste into the relevent
>fields such as contact name, Address, and so on?

Hi Antony,

ACT! 3.0 is not designed to use the internet in any fashion. The only
means of pasting the information into the relavent fields is one at a
time.

ACT! 4.0 is designed to give you the option of doing a Lookup >
Internet Directory and when you locate the contact, highlighting and
adding to the database.

We appreciate your use of Online Services.

Jim Lee [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/act/

[Jim Lee [Symantec]]

On 25 Sep 1998 19:07:29 GMT, Colleen Neville wrote:

>Configuration Information:
> Operating system: Windows 98

> Network: --Other--
>
>How do I go about transferring Act! 3.0 customer data that has been
>copied onto a diskette from an Act! 3.0 database into the Act! 3.0
>database on my computer?
>I have tried to copy it using the data exchange / import function but
>when I get to the line item asking for file name and location is will
>not accept A:\.
>I will await your response.

Hi Colleen,

What information was copied to the floppy disk, was it data files like
with extensions like DBF or exported information using the Data
Exchange Export wizard?

I will be looking for your response.

[Colleen Neville]

[Colleen Neville]

On Fri, 25 Sep 1998 19:54:27 GMT, Jim Lee [Symantec] wrote:
> On 25 Sep 1998 19:07:29 GMT, Colleen Neville wrote:
>
> >Configuration Information:
> > Operating system: Windows 98
> > Network: --Other--
> >
> >How do I go about transferring Act! 3.0 customer data that has been
> >copied onto a diskette from an Act! 3.0 database into the Act! 3.0
> >database on my computer?
> >I have tried to copy it using the data exchange / import function but
> >when I get to the line item asking for file name and location is will
> >not accept A:\.
> >I will await your response.
>
> Hi Colleen,
>
> What information was copied to the floppy disk, was it data files like
> with extensions like DBF or exported information using the Data
> Exchange Export wizard?
>

> Jim, Thank you for your response. The information that was copied to the floppy disk has extensions such as ADX, DBF, EDB, GDB, GDX and LCK to name a few. I don't know if the Data Exchange Export Wizard was used or not. Does the information need to be copied in a different format or will I be able to copy is as is?

[Jim Lee [Symantec]]

On 28 Sep 1998 13:27:47 GMT, Colleen Neville wrote:

[Snip]

>> Hi Colleen,
>>
>> What information was copied to the floppy disk, was it data files like
>> with extensions like DBF or exported information using the Data
>> Exchange Export wizard?
>>
>> Jim, Thank you for your response. The information that was copied to the floppy disk has extensions such as ADX, DBF, EDB, GDB, GDX and LCK to name a few. I don't know if the Data Exchange Export Wizard was used or not. Does the information need to be copied in a different format or will I be able to copy is as is?

Hi Colleen,

Copy all 17 data files (this is the number of files in an ACT! 3.0
database) to your database folder. Open ACT! 3.0 and select File >
Open, you should see the .DBF file for the database copied onto the
floppies, highlight and click open. If no corruption is found it
should open and prompt you to convert if it is an earlier release of
the product.

We appreciate your use of Online Services.

Jim Lee [Symantec Corp.]