Exporting to Outlook98

[Toni Murphy]

Configuration Information:
Operating system: Windows 95a
Network: Novell Netware

I am trying to export a db to Outlook98 - I am having the same with
all three db's. Once imported from Outlook98 - all of the contact
info is not being received, just the contact name and address, no
company,phone,email,etc.

All updates on ACT have been installed.

Any ideas?

(All three databases have over 500 contacts, is this a problem?)

Thanks!
Toni Murphy
Pittsburgh Logistics Systems, Inc.

[Jim Lee [Symantec]]

On 18 Sep 1998 15:40:56 GMT, Toni Murphy wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: Novell Netware
>
>I am trying to export a db to Outlook98 - I am having the same with
>all three db's. Once imported from Outlook98 - all of the contact
>info is not being received, just the contact name and address, no
>company,phone,email,etc.
>
>All updates on ACT have been installed.
>
>Any ideas?
>
>(All three databases have over 500 contacts, is this a problem?)

Hi Toni,

I use Outlook98 and have imported both ACT! 3.0 and ACT! 4.0 files.
The import mapping is controlled by Outlook98 and not by ACT!.

I do know the most current release of Outlook98 is needed for the
import routines to be working correctly, the version I have installed
is 8.5.5603.0. In the imports it automatically brought information is
from the default ACT! fields.

As a test you could create a new database and import your orginal in.
Make sure all the fields are mapped at the final Contact Map screen.
The number of contacts should be an issue importing with the Win95
system optimized. The following document is a good resource for
recommended parameters.

Title: 'Windows 95 System Optimization for ACT!'
Document ID: 199831391553
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199831391553

Let us know if we can be of further help.

Jim Lee [Symantec Corp.]

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