Label Problems

[Chris Underwood [Symantec]]

On 26 Sep 1998 15:37:48 GMT, Tim Eaves <xea...@adam.es> wrote:

>Configuration Information:
> Operating system: --Other--
> Network: --Other--
>
>I am trying to print labels measuring 105mm wide by 74mm high (2
>wide, 4 down on A4 paper).
>
>Trying to enter these measurements is impossible. Using the maximum
>measurements Act will allow me, I print 8 addresses but all towards
>the top left of the page.

Hello Tim,

One thing to make sure if is that you have the latest version of the
software. There were some fixes to the labels in later builds. We
are currently up to version 3.0.8. To check which version you are
using you would need to go to the HELP menu and choose ABOUT ACT! If
the version number listed is before the 3.0.8 version then you should
run Live Update via the HELP menu.

There is a knowledge base article that covers this in detail in the
ACT! Knowledge Base. You can use the link that I have placed below in
order to open this article.

http://service1.symantec.com/SUPPORT/act.nsf/docid/199751972022

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html

[Chris Underwood [Symantec]]

On 28 Sep 1998 19:45:55 GMT, Tim Eaves <xea...@adam.es> wrote:

>Chris
>
>I am using act 3.0.8 but there is no way the program lets me format
>2x4 labels, 105mm wide by 74mm wide - it appears that all of the
>Avery labels in my system are for narrower and shorter sheets of
>paper than A4.
>
>Why isn't there a way to start formatting with page size etc? It
>seems that the only way to create a new label is to change the
>settings of an existing label.

Hello Tim,

You can create a new Label by going to FILE, NEW, LABEL TEMPLATE.
Then from there you can change the settings. There is a knowledge

base article that covers this in detail in the ACT! Knowledge Base.
You can use the link that I have placed below in order to open this
article.

http://service1.symantec.com/SUPPORT/act.nsf/docid/199751972022

We do not actually support Custom Labels on-line. Contacting an ACT
certified consultant is a possible solution. For a listing of the
ACC's available, please follow this link:

http://www.symantec.com/specprog/acc/acclist.html

There is bound to be one near you, and they would be pleased to assist
you.