Letters

[Chris Underwood [Symantec]]

On 29 Sep 1998 05:08:44 GMT, Michelle Schlecter
<xpmsc...@bigplanet.com> wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>When I go to the Write Menu and choose "Letter" I get an error
>message 'the specified file was not
>found:D:\Act3\template\LETTER.ADT'. In my template file I have:
>Lttrela.adt, .awt, .tpl. I also have Lttruka.adt, .awt, .tpl. And
>Lttrusc.adt, .awt, .tpl. I do not know what these things stand for,
>or what happened to my letter.adt file. Help!

Hello Michelle,

It sounds as if this file got removed. You can use the steps in the
following Knowledge Base article to help you fix this issue. Even
though you are not having the same problem as this article states, the
solution is the same.

"Choosing Write, Letter Always Displays the Same Contact Information"

http://service1.symantec.com/SUPPORT/act.nsf/docid/199822013457

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

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as Symantec does not provide support via private email.

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