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Defining User Fields

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Chris Underwood [Symantec]

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Sep 29, 1998, 3:00:00 AM9/29/98
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On 28 Sep 1998 21:13:20 GMT, Staci Watts <xstaci...@aol.com> wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: Novell Netware
>
>I recently gave a user administrator rights to define field headings.
> Upon clicking "Edit" and "Define Fields" a message window opens and
>state "Database currently locked by another user". I then click
>"Close" and a warning window (red circle with white x) which says
>"unable to lock database". I have searched through your support
>pages and tried deleting the LCK file in the database directory. I
>have also tried restoring their rights to "standard", reinstalling
>ACT, among other items.

Hello Staci,

It sounds as if there may be some problems with the access rights to
the network drive for this particular User. Can this User log on to
the database from a different machine or under a different name and
edit the file? If so then you should make sure that this User has
Full Access to the database.

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

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article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

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articles, our Online Support Genie, and FAQs, visit our ACT! support
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