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Database Recovery

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Tom Nguyen

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Sep 25, 1998, 3:00:00 AM9/25/98
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Configuration Information:
Operating system: --Other--
Network: --Other--

Hi, could someone please help me. I cannot open up my database. I was
adding a new field to the database and while the database was
updating itself for the new field my computer shut down and now when
I try to open up the database it will ask me to log in, after I put
in my username and push enter it will go to the "My record" form
asking to enter in all the information (the information is in the
fields are already there)then when I click OK I get a message box
that says that ACT has performed an illegal operation and the details
say--

ACT caused an invalid page fault in
module MSVCRT40.DLL at 0137:102370fe.
Registers:
EAX=013c049d CS=0137 EIP=102370fe EFLGS=00010213
EBX=0000000d SS=013f ESP=0086e768 EBP=0086e770
ECX=3ffff927 DS=013f ESI=013c1ffe FS=0ccf
EDX=00000003 ES=013f EDI=014e3010 GS=0000
Bytes at CS:EIP:
f3 a5 ff 24 95 08 71 23 10 90 40 71 23 10 3c 71
Stack dump:
013c0261 013c0291 013c0279 17503574 014e1520 013c050e ffffff8f
00005a00 00000001 013e0b8b 013c0261 17503610 013c0261 0000000d
174fac22 013c0261

I get the same results everytime now. I don't know what this means
or what I can do to access my database. Thank You.

Tom Nguyen


Chris Underwood [Symantec]

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Sep 25, 1998, 3:00:00 AM9/25/98
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On 25 Sep 1998 20:20:23 GMT, Tom Nguyen <xti...@pipeline.com> wrote:

>Hi, could someone please help me. I cannot open up my database. I was
>adding a new field to the database and while the database was
>updating itself for the new field my computer shut down and now when
>I try to open up the database it will ask me to log in, after I put
>in my username and push enter it will go to the "My record" form
>asking to enter in all the information (the information is in the
>fields are already there)then when I click OK I get a message box
>that says that ACT has performed an illegal operation and the details
>say--
>
>ACT caused an invalid page fault in
>module MSVCRT40.DLL

Hello Tom,

There is a knowledge base article that covers this in detail in the
ACT! Knowledge Base. You can use the link that I have placed below in
order to open this article.

Title: 'Solutions for Error Messages Referencing Modules MSVCRT40.DLL,
MSVCRT.DLL or MSVCRIT.DLL'
Document ID: 199721817416
Web URL:
http://service1.symantec.com/SUPPORT/act.nsf/docid/199721817416

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html

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