#3 Access past its end

[Chris Underwood [Symantec]]

On 26 Sep 1998 00:20:28 GMT, George Sundell <xgsun...@aol.com>
wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>I still get the error message when I click on the "Country" field. I
>have, at your suggestion,..
>1) signed on as Administrator
>2) used Actdiag to remove index files
>3) renamed the default layout which I was using...
>the problem persists in only one of five databases.

Hello George,

At this point, it sounds as if there is a problem with the database
that the Reindexing is not fixing. You may want to try this and see
if it helps. This final repair involves creating a new empty copy of
your master dB and synchronizing the old dB into the new dB. It will
have a new name and will be the one you use when the steps are
completed.

To create the Empty copy and then synch the old to the new, follow
these instructions:
1) Open the dB of concern.
2) Select FILE / Save-copy -AS.
3) Select Empty Copy. ( This will give you all the field definitions
and drop downs)
4) Give the new dB a name you can work with because it will be your
new dB. Do not give it the same name as the original dB of concern.
5) When the Enter the My-Record fill in screen appears select the
"SELECT" option on the right.
6) From the "Select My-record" screen, pick your My-record. they are
listed by Last name first.
7) After the New Empty dB has been created, open it.
8) With the new dB open, Select FILE / Synchronize.
9) Select Apply only. Deselect Send.
10) Select SETUP.
11) Select "Direct Synchronization with another database" and then
NEXT.
12) Locate the Original dB of Concern. Then NEXT.
13) Leave Notes/History and Activities selected. Then NEXT.
14) Select "All groups and all contacts". Then NEXT.
15) Select "Send and Receive private data". Then NEXT.
16) Select "Don't send...". (The reason is we got the field
definitions on the create of the empty copy.) Then NEXT.
17) Select "Send All Records This Update Only". Then FINISH.
18) Back at the Synchronization screen select "Synchronize".

When this has completed you will have a new dB with all records,
groups and Users.
Since the dB appears to be shared, you will need to go into FILE/
Admin... / Define Users and enable them for log on.

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

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