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Database password problem

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Chris Underwood [Symantec]

unread,
Sep 23, 1998, 3:00:00 AM9/23/98
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On 22 Sep 1998 21:49:35 GMT, Lyn Smith <xill...@heart.net> wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>We have a database of 535 records that was password-protected by a
>former employee (who may not have known what he was doing). Since
>this employee is no longer with us, we cannot get into this database,
>since we do not know the password. Is there any way to remove the
>password (and user) from this database?

Hello Lyn,

Unfortunately, there is not a way to get past a set password on a
database. The only option would be to restore a backup of the
database prior to the setting of the password or to send the database
into us for Password Removal. For more information on sending a
database in for Password Removal you can visit the web site I have
listed below.

http://service.symantec.com/recovery/act_pw/index.html

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html

Brian Mr. Happy Tolman

unread,
Sep 28, 1998, 3:00:00 AM9/28/98
to

The Usual Disclaimer: I am not affliated with Symantec in any way.
I'm just another ACT user.

On 22 Sep 1998 21:49:35 GMT Lyn Smith <xill...@heart.net>'s said
this in a message in the symantec.support.win95.act3.database-issues
newsgroup:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>We have a database of 535 records that was password-protected by a
>former employee (who may not have known what he was doing). Since
>this employee is no longer with us, we cannot get into this database,
>since we do not know the password. Is there any way to remove the
>password (and user) from this database?

There is a company that makes a password cracker for the ACT v3.0.x
database:

http://www.accessdata.com


Brian Tolman
Underground ACT!
http://www.undergroundact.com

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