EMS Bad Customization File

[Chris Underwood [Symantec]]

On 28 Sep 1998 21:57:01 GMT, Toni Owens <xtow...@phillips.com> wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: Novell Netware
>
>I have had several Act databases lock up when opened due to a bad
>customization file. When a user opens Act it locks up at the Act
>screen. When I do and Alt+Ctrl+Del, it shows a Bad Customization
>File. I have renamed that file and it opens fine after that. I need
>to know what that file does and what is causing it to go bad.
>Please help me.

Hello Toni,

The .EMS file is created when a menu is customized via TOOLS,
CUSTOMIZE. Then from there when changes are made to the menus etc.,
the .EMS file gets created. A corrupted file can cause the program
not to load.

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

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[Toni Owens]

Thank you for your reply. I would like to know how I can avoid this
from happening in the furture. Is this a problem with 3.0?, If so,
is it still a problem in 4.0?

[Chris Underwood [Symantec]]

On 29 Sep 1998 18:08:23 GMT, Toni Owens <xtow...@phillips.com> wrote:

>Thank you for your reply. I would like to know how I can avoid this
>from happening in the furture. Is this a problem with 3.0?, If so,
>is it still a problem in 4.0?

Hello Toni,

There is really not a way to avoid this. It can happen. One thing
that may help, is to limit how many times you make changes to a
specific menu item. That is a guess however.