Corrupt Record

[Chris Underwood [Symantec]]

On 28 Sep 1998 15:05:47 GMT, Peter D'Amario
<xpet...@armstrongint.co.uk> wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>I am running ACT 3.0.8 on Win 95. One of my contact records appears
>to have become corrupted with the following effect: in the "View
>Contacts" view for this particular contact, when I attempt to select
>the "Notes/History" view, the database freezes (no error message, and
>it does not crash the PC...however I have to shut down ACT by
>pressing control-alt-delete). It seems that something in the text of
>the "Notes/History" tab for this contact record causes the database
>to freeze (it's fine if I look into the other tabs: Activities,
>Groups, User Fields, etc.). I have tried to delete this bad contact
>record, but no matter what view in which I attempt to delete it, ACT
>freezes when I attempt to do so. Any suggestions?

Hello Peter,

There is a knowledge base article that covers this in detail in the
ACT! Knowledge Base. You can use the link that I have placed below in
order to open this article.

http://service1.symantec.com/SUPPORT/act.nsf/docid/19986493617

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

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