can't lock users out to perform database maintenance

[Chris Underwood [Symantec]]

On 28 Sep 1998 21:30:25 GMT, Traci Glass <xgl...@mailexcite.com>
wrote:

>Configuration Information:
> Operating system: Windows 95a
> Network: --Other--
>
>when i go into database administration to reindex my database, the
>lock users dialog box appears stating that there are two users that
>need to be locked out. One of the users is myself, and should i be
>locking myself out if i am the one performing the reindexing? And
>the other is a user that I know is not using the machine. How do I
>resolve this so I can reindex?

Hello Traci,

It sounds as if there is a Locking file that is causing this problem.
You can go into Windows Explorer and open the Database folder. From
there delete the file that starts with the database name and ends in
.lck. Then you should be able to do the maintenance.

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]

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