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Brett Simpson [Symantec]
Sep 15, 1998, 3:00:00 AM9/15/98
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Mike,
What fax modem do you have installed?
Sincerely,
Brett Simpson [Symantec Corp.]
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mike lasiter
Sep 15, 1998, 3:00:00 AM9/15/98
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On 14 Sep 1998 21:21:43 GMT, Mike Lasiter wrote:
> I run Winfax Pro 4.0 on Windows 95 and have not had any trouble. I
> moved 4.0 to my other box because I am buying a new one and selling
> the P133 that I had it on. I moved it to my older pentium. It will
> not work. Every fax I send arrives at the destination blank. I get
> the error message
> "no acknowledgement received" or "error negotiating acknowledgement"
> I have tried it with & without ECM.
> I orginally had a problem on the P133 if I used the send rate setting
> "as fast as you can" but changing this to 9600 eliminated the
> problem and it has not reappeared for 100's of faxes. I am wondering
> if it could be the modem
> although the modem test shows no problems.
> Any suggestions? thanks, mike
> 9-15-98---Brett, thanks for your response but we figured it out. It was a modem problem. A new modem fixed it.--thanks,Mike
> I run Winfax Pro 4.0 on Windows 95 and have not had any trouble. I
> moved 4.0 to my other box because I am buying a new one and selling
> the P133 that I had it on. I moved it to my older pentium. It will
> not work. Every fax I send arrives at the destination blank. I get
> the error message
> "no acknowledgement received" or "error negotiating acknowledgement"
> I have tried it with & without ECM.
> I orginally had a problem on the P133 if I used the send rate setting
> "as fast as you can" but changing this to 9600 eliminated the
> problem and it has not reappeared for 100's of faxes. I am wondering
> if it could be the modem
> although the modem test shows no problems.
> Any suggestions? thanks, mike
> 9-15-98---Brett, thanks for your response but we figured it out. It was a modem problem. A new modem fixed it.--thanks,Mike
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