Winfax 4.0

[Barbara Wilkinson]

We currently have a small network (20users) running on Novell 4.11
Intranetware. Our desktops are running on Windows 95 and we use Lotus
Smartsuite97 for our desktop applications. (Lotus 1-2-3 and WordPro)
We recently purchased Winfax Pro which consists on Winfax Pro 4.1 for
networks (loaded on the fax server) and Winfax Pro 4.0 (loaded on the
desktops).
We thought that we would be able to fax directly from wordPro by
selecting File, print and choosing WINFAX, but rather than initiating
Winfax it prints direct to the local printer. The same procedure
works for Microsoft Wordpad.
How can we fax directly from WordPro?
The other option would be to set up a cover page in Winfax and attach
the wordPro document but it would be easier for the users to fax
direct from WordPro as we have a standard company fax. We did attempt
, using the OLE function in winfax, to do so to no avail. Our fax
cover has a graphic, header, footer and click here boxes.
Sureley this is a known problem as not all users out there use
Microsoft Office

[Eero M (Symantec)]

Hello Barbara,

I am not familiar with how WordPro access printer ports however it seems that it is accessing it directly and is not using the
windows 95 printer interface. For programs to be able to use WinFax as a printer they need to be fully windows compatible and have
access to windows printer drivers from the selection menu in the program.

--
Thank you,
Eero M. [Symantec Corp.]

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our WinFax Pro
support page:

http://www.symantec.com/cgi-bin/menu.cgi?URL=%2Ftechsupp%2Fwinfax%2Fallservices_winfax.html

----

[Barbara Wilkinson]

Hi Eero M,
Thankyou for your reply.
Wordro is fully compatible with windows 95 and does have access to

windows printer drivers from the selection menu in the program.

Any other ideas?
Wordpro supercedes Lotus Ami-Pro and you could fax directly from
Ami-Pro running under windows 3.1

Kind Regards
Barbara

[Eero M (Symantec)]

Hello Barbara,

>Wordro is fully compatible with windows 95 and does have access to
>windows printer drivers from the selection menu in the program.
>Any other ideas?
>Wordpro supercedes Lotus Ami-Pro and you could fax directly from
>Ami-Pro running under windows 3.1

The fact that WordPro does not print to WinFax and Microsoft's WordPad does is point the issue at WordPro and hence there should be
an option in WordPro that can be enabled or disabled to allow it to print to an older windows 3.x printer driver like WinFax Pr 4.x.

Things to look for in WordPro.

1. Background printing options
2. WordPro specific print spooler (AmiPro had a program called AmiPrint which had to be turned off)