Lost connect after installing Wind 98

[Pat Wilkins]

Have Word Perfect 7. Used Winfax just fine until Windows 98
installed. Now Winfax won't "list" when I pull up "Set Up Printer"
in Word Perfect.
Someone said I needed a patch, or link, or some simple thing which
could be downloaded over Net.
MicroSoft said they could not help me.
I have not received any response from Windows 98 support after 10
days.

Winfax was used on home computer. I'm guessing which version, because
I've had fax for a few years.

Computer is IBM with Pent II processor.

Thanks for you help!

Pat

[Eero M (Symantec)]

Hello Pat,

>Have Word Perfect 7. Used Winfax just fine until Windows 98
>installed. Now Winfax won't "list" when I pull up "Set Up Printer"
>in Word Perfect.
>Someone said I needed a patch, or link, or some simple thing which
>could be downloaded over Net.
>MicroSoft said they could not help me.
>I have not received any response from Windows 98 support after 10
>days.

What version of Windows did you upgrade from?
Check Help About in WinFax for the version and date?

WordPerfect has two types of printer drivers 1. Windows and 2. WordPerfect . You need to setup WP to use windows printer drivers.

--
Thank you,
Eero M. [Symantec Corp.]

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our WinFax Pro
support page:

http://www.symantec.com/cgi-bin/menu.cgi?URL=%2Ftechsupp%2Fwinfax%2Fallservices_winfax.html

----