Logged files won't open

[Peter Bliss]

After re installing WinfaxLite version 3.0 on a Dell Pentium Windows
3.1, System, old files in log are not recognized. Old logged files
do not show in Send Log or in Receive Log. New files after re
installation show in Send Log amd in Receive Log.

How do I get old log files to show in Send Log or in Receive Log. I
would like the old files to be available.

Thank You.

Peter Bliss
G S R S
666 West Baker Street, Suite 405
Costa Mesa, CA 92626 - 4411

714 / 432-7060 Voice

714 / 432-7069 Facsimile

Peter...@AOL.COM EMail

[Brett Simpson [Symantec]]

Peter,

Symantec is not responsible for the support of the Lite product. The
vendors who purchase the OEM product have agreed to provide the
support for the Lite product for in many cases the product is unique
to the vendors hardware. Please note that the telephone number for
support will be on a sticker inside the front cover of your Users
Guide, but may also be found in another location in your particular
documentation. The representatives at these numbers have the resources
at their disposal to provide the necessary support.

PS

Please try the following:

In the [WinFax] section of the WIN.INI file, please ensure that the
line Fax Path = is pointing to the directory that contains the LOG.DB
and STATUS.FTM files. If the paths are correct try renaming the
LOG.DB file with the extension .OLD. If you are still unable to see
the events in the log try renaming the LOG.DB and the STATUS.FTM with
the extension .OLD.
Sincerely,

Brett Simpson [Symantec Corp.]

Please continue to post your messages to the public discussion groups, as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

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