Print Error: Cannot start print.
Jay Chow
Print Error: Cannot start print.
System Info:
OS: Windows 95.
Version: WinFax Pro 4.0 (released Jul/28/98)
Printer: HP LaserJet 4 Plus with JetDirect Card on an Ethernet.
Situation:
We recently switched our Internet connection from a regular phone
line to ISDN through a CISCO router. As a result, all 5 workstations
on the Ethernet LAN have to use the same protocol, i.e., TCP/IP. (I
did not remember the previous default protocol.) I also removed the
captured printer port, LPT2. Now, I cannot capture a printer port to
remap the network printer so that WinFax PRo 4.0 can recognize it.
I have checked into the Symantec, Microsoft, and HP sites and still
cannot find a complete solution. I think the bottom line is how to
capture a printer port to map the HP LaserJet 4 Plus printer on a
network. Microsoft says you can't and the workaround is to "use
Novell's CAPTURE command in your login script. ..." But it didn't go
into detail instructions.
Any help would be appreciated.
Jay Chow
jay_...@execpc.com
Symantec Links:
Error: "Printer Error...Can Not Start Print"
http://service1.symantec.com/SUPPORT/faxprod.nsf/700f0736f05566cc85256448006bfccd/ffec2bb77cfae931882565220056a575?OpenDocument
Printing From WinFax PRO 4.0 Under Windows 95
http://service1.symantec.com/SUPPORT/faxprod.nsf/700f0736f05566cc85256448006bfccd/39a81382625d694685256370005c819b?OpenDocument
Error: Cannot Start Print Job. Data Contains Invalid Image
http://service1.symantec.com/SUPPORT/faxprod.nsf/700f0736f05566cc85256448006bfccd/b95b8fcb9375f73085256370005c80e0?OpenDocument
Microsoft Link:
Cannot Print from MS-DOS to JetDirect Printer in Direct Mode
http://support.microsoft.com/support/kb/articles/q134/7/78.asp?vote=1?vote
HP Link:
How do I use Novell's Capture command to print to a network printer
through a serial or parallel port (for example, LPT1) when on a
network?
http://www.hp.com/cposupport/faqindex/hpjetadmin2186_faq.html#Question2
Brett Simpson [Symantec]
Please see the following Knowledge Base document to try and resolve
your issue:
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/199793084624
Sincerely,
Brett Simpson [Symantec Corp.]
Please continue to post your messages to the public discussion groups, as Symantec does not provide support via private email.
If you have difficulty getting a response, please read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our WinFax support page: