Act 3.0

[Patti Fort [Symantec]]

On 25 Sep 1998 10:03:09 GMT, Mark Hall <xmch...@btinternet.com>
wrote:

>How do I import data from Act 1.1 allready installed on my PC to Act
>3.0 which I have also installed. There are in excess of 2800 files,
>will these all load in one application or will I need to segregate
>them ? I have attepmted to carry out an instasllation the following
>message appears: win 32s - error act.exe unhandled exeption detected
>( code: 0xC0000005 adal.dll: 4c 77). I await your reply. Rind
>regards

Hello Mark,

Make sure ACT! 3.0 is installed successfully before you try to convert
the ACT! 1.1 database.

Can you open the ACT! 3.0 database ACTDEMO?

Can you create a new database in ACT! 3.0?

Make sure you can enter notes and activities successfully in the new
database and ACTDEMO.

Once ACT! 3.0 is working as expected follow these steps to convert the
ACT! 1.1 for Windows database.

Back up the database files.
Open ACT! 3.0.
Select File, Open.
Change the file type to ACT! 1.0 - ACT! 2.0 (*.dbl)
Locate and open the ACT! for Windows 1.1 database.
Follow the on screen prompts to complete the conversion.

Let us know if you have any other questions about ACT! 3.0.

Patti Fort [Symantec]
ACT! Technical Support
Symantec Corporation

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our ACT! support
page:

http://www.symantec.com/techsupp/act.html

[Mark Hall]

On Fri, 25 Sep 1998 21:01:34 GMT, Patti Fort [Symantec] wrote:
> On 25 Sep 1998 10:03:09 GMT, Mark Hall

Hello Patti,

I have carried out the above in ACT 3.0, but still get an error
message. I have moved files that are associated with
Win32S from the C:\WINDOWS\SYSTEM directory to another directory and
re-installed Win32S.

Once Win32S has been re-installed I go through the same procedure as
above, but still get the following message:
Win32s - error act.exe unhandled exeption detected ( code:
0xC0000005 adal.dll: 4c 77)

This happens once ACT has nearly completed the re-indexing of the
database.

Hope you can help.

Regards,

Mark Hall.

[Chris Underwood [Symantec]]

On 27 Sep 1998 14:34:25 GMT, Mark Hall <xMCH...@BTinternet.com>
wrote:

>I have carried out the above in ACT 3.0, but still get an error
>message. I have moved files that are associated with
>Win32S from the C:\WINDOWS\SYSTEM directory to another directory and
>re-installed Win32S.
>
>Once Win32S has been re-installed I go through the same procedure as
>above, but still get the following message:
>Win32s - error act.exe unhandled exeption detected ( code:
>0xC0000005 adal.dll: 4c 77)

Hello Mark,

There is a knowledge base article that covers this in detail in the
ACT! Knowledge Base. You can use the link that I have placed below in
order to open this article.

http://service1.symantec.com/SUPPORT/act.nsf/docid/19982314598

Let me know if you have any further questions.

Chris Underwood [Symantec Corp.]