Act 2.09 capability with Win95B (OSR2)
Calvin Hong
Configuration Information:
Network: Windows 95
------------------------------------------------------------
My system come pre-installed with Win95B(OSR2). I having problem
installing Act 2.09 for Windows on to my system. During Act
installation, the program crash early or near the end of the
installation. After the five tried, the program finishes the
installation. I tried to run the program and it crash all over my
computer. I would get GPF(general protection error), missing *.dll
files, or even corrupted registry.
I tried reinstalling windows and Act 2.09 and still it does the same
thing over and over. I really frustrated. Do I need to upgrade my
Act program to version 3 for Win95B to work probably? If so, why Act
2.09 for Windows in not capable?
I have a Dell Dimension XPS MiniTower 233MHz Pentium® II processor
w/512K Cache and 64MB SDRAM.
John Bielot
Question: How big is your hard drive, and how is it formatted? I'm
guessing that it's formatted FAT-32 (i.e. it's larger than 2gb and it's
all in one partition - drive c). ACT! v2.x is a 16-bit windows program
and I do not believe that it can be used on a system in which the hard
drive is formatted FAT-32.
I believe that you have 2 choices -
1. Repartition and reformat using your hard drive FAT-16 so that no
drive is > 2gb. WARNING! Doing this will cause everything on your hard
drive to be erased! You will have to reinstall everything.
2 . Upgrade to ACT! v3.x or the soon to be available v4.x.
Symantec???
John
Patti Fort [Symantec]
On 11 Mar 1998 07:09:58 GMT, Calvin Hong <hca...@san.rr.com> wrote:
>My system come pre-installed with Win95B(OSR2). I having problem
>installing Act 2.09 for Windows on to my system.
Hello Calvin,
ACT! 2.09 is a 16bit program, however it will run under Windows 95.
The following document is from ACT!'s Knowledge Base,
http://service.symantec.com/knowbase/. It will help you optimize your
computer for ACT! Due to its length I have copied the document header
only. At the Knowledge Base make ACT! 3 the product selection and
search on document ID. I realize you are installing ACT! 2 but the
optimization issues are the same.
Getting Started with ACT! on Your Windows 95 Machine
Document ID: 1997102113414 Technote #: 918846
As John indicated ACT! 2.09 does have problems working with a large
hard drive. A 540 MB partition is recommended.
ACT! also has problems with inadequate free hard drive space.
Let us know if we can be of further assistance.
Patti Fort [Symantec]
Product Support Analyst
ACT! Technical Support
Symantec Corporation
For more help with ACT! try these links:
Frequently Asked Questions at
http://service.symantec.com/faq/act3faq.html
Support Genie at http://service.symantec.com/genie/index.html
Knowledge Base at http://service.symantec.com/knowbase/
Product Enhancement requests at
http://www.symantec.com/feedback/index.html
File Download area at http://service.symantec.com/ftp/actftp.html
If you can not just click on these links, cut and paste the address
line
(URL) into your browser or newsreader.