I have similar problem, in my office we have some pc windows XP SP2,
all works fine with winfax, but one pc doesn't print, I explain it,
when you print (with any soft) to winfax (winfax or winfax photo),
when it opens the dialog to put the phone, I only take the cover, the
document doesn't appears. I have uninstalled completelly (and used
Norton_Removal_Tool to clean), reinstalled SP2 of windows, changed the
user, manually erased any "winfax" o "symantec" from registry,
reinstalled (clean, without database or faxes) 10.0, patch to 10.04
(like the others computers running OK) and same problem...
I'm going to format the hd and reinstall everything from zero again...
Any suggestion or help?
Best regards from Spain.