Live Updates

[Rebecca Goldstein]

Configuration Information:
Platform: DOS & Windows 3.x
Network type: --Other--
Version of norton antivirus: 4.0

We recently installed the Norton Anti Virus 4.0 for Windows 3.1 on
our computer. Everytime we open any program, such as Word or
American Online, the Live Update flashes across the screen asking us
if we would like to scan for a virus and/or to check the modem set
up. How can we stop the program from constantly flashing this
message?
Thank you for your assistance.

[James Whitted / Symantec]

Hi Rebecca,

You have inadvertently posted your question to the wrong product support
area. I have forwarded your post to the correct area, and included your
name in the Subject: line, because the message will now have my user ID in
the From: line.

Please follow this link to the correct area if you are using the web-based
interface:

http://servicenews.symantec.com/cgi-bin/newsgroups.pl?group=symantec.support.win3x.nortonantivirus.liveupdate

Or this link if you are using a news reader to access our support areas:

News://service.symantec.com/symantec.support.win3x.nortonantivirus.liveupdate

If you can't just click on the above links, just cut and paste the desired
link into the address line (URL) of your browser or news reader.

Thanks for writing,

James Whitted
Sr. Support Analyst
Symantec Corporation

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our
Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://www.symantec.com/techsupp/nav.html

Personalize your technical support pages at:

http://www.symantec.com/techsupp/custom/custom.cgi

[David Lucas (Symantec)]

On Fri, 18 Sep 1998 21:07:55 GMT, j_wh...@symantec.com (James
Whitted / Symantec) wrote:

>On 17 Sep 1998 16:45:35 GMT, Rebecca Goldstein wrote:
>
>>Configuration Information:
>> Platform: DOS & Windows 3.x
>> Network type: --Other--
>> Version of norton antivirus: 4.0
>>
>>We recently installed the Norton Anti Virus 4.0 for Windows 3.1 on
>>our computer. Everytime we open any program, such as Word or
>>American Online, the Live Update flashes across the screen asking us
>>if we would like to scan for a virus and/or to check the modem set
>>up. How can we stop the program from constantly flashing this
>>message?
>>Thank you for your assistance.
>
>

Hello Rebecca,

Thank you for posting in our on-line discussion group. I listed below
links to documents in our online knowledge base that may help you
resolve the issue.

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/199846142713

Please let me know what you find.

David Lucas