service.symantec.com Newsgroups?

[Greg Rachocki]

Configuration Information:
Platform: Windows 95
Network type: Windows NT
Version of norton antivirus: 4.0

Hello,
I have been accessing your tech help through my news reader
pointing to service.symantec.com The past 2 days I have been unable
to connect at home or at work. Is it disabled now? If so, where is
symantec.support.network.nortonantivirus.systemcenter on
the web based version?

Thanks.
Greg Rachocki

[Michael Fischer/Symantec]

On 24 Sep 1998 18:24:48 GMT, Greg Rachocki <xgrac...@erieforge.com>
wrote:

>Hello,
> I have been accessing your tech help through my news reader
>pointing to service.symantec.com The past 2 days I have been unable
>to connect at home or at work. Is it disabled now? If so, where is
>symantec.support.network.nortonantivirus.systemcenter on
>the web based version?

Hi Greg,

Thanks for writing.

I am sorry to hear you are experiencing problems.

Yes there was an issue dealing with SPAM. We had access (write access
only) turned off for a period of time. This has been corrected and
you should have access again.

If you want to access Norton AntiVirus from the WEB you can try:

http://www.symantec.com/techsupp/news/index.html

I hope this helps.

Michael Fischer
Senior Support Analyst
Symantec Corporation

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our
Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://www.symantec.com/techsupp/nav.html

[Greg Rachocki]

As of today both of my newsreader at home and at work still can not
connect to service.symantec.com

And the link http://www.symantec.com/techsupp/news/index.html
does not have a topic for NAV systemcenter unless it is buried in
some other topic. That's why I asked where
symantec.support.network.nortonantivirus.systemcenter is located on
the web based version.

Thanks.
Greg Rachocki

[Michael Fischer/Symantec]

On 25 Sep 1998 16:09:04 GMT, Greg Rachocki <xgrac...@erieforge.com>
wrote:

>As of today both of my newsreader at home and at work still can not

>connect to service.symantec.com
>
>And the link http://www.symantec.com/techsupp/news/index.html
>does not have a topic for NAV systemcenter unless it is buried in
>some other topic. That's why I asked where
>symantec.support.network.nortonantivirus.systemcenter is located on
>the web based version.

Hi Greg,

Thanks for your reply.

I'm sorry. The newsgroups still have been shutdown due to SPAM
issues. They should be available now.

I apologize that there is not a way to get to this newsgroup via the
WEB. I will get this corrected ASAP. This is a new newsgroup and I
think it was an oversight.

If you still can not access the correct area please post your message
on this thread and I will make sure you get an answer.