Desktop won't rebuikd

[David Woodbury]

Configuration Information:
Version: 3.5.0
Operating system: System 8.1
Formatting: HFS

While running Norton Disk Doctor, my Power Computing PowerCenter 120
(604 /132) crashed during the "Analyzing Files" test. There was a
"nervous" dialogue box on screen. Thereafter, the desktop will not
rebuild properly, (I tried using NUM, TechTool 1.1.6, and Conflict
Catcher 8) i.e., most icons are generic, and AppleEvents don't work
(e.g., "Mail" and "Browse the Internet"). Other wise the Finder and
other applications seem to work well. Is there any way to fix this
short of a clean install of the system or (gasp) reformatting the HD?

[Stephen Zeffren/Symantec]

David Woodbury wrote:

Hello David,

I'm not sure what may be causing the problem with the rebuilds but
here's a method that should work, as long as a system file isn't
damaged:

1. Launch FastFind (from the Apple menu choose Fast Find alias).
2. In the look for window type "Desktop d".
3. For every volume searched there should be a Desktop DB and a Desktop
DF file found.
4. Select all the Desktop DB and Desktop DF files.
5. From the File menu choose "move" and then to the right of move choose
the option "To Trash".
6. Quit Fast Find and restart your Macintosh.
This will cause all volumes to rebuild their desktop files. Please let
this proceed.
7. After the Desktop Files have been rebuilt throw a visible item (a
folder or unneeded document) into the trash and empty the Trash (this
will delete the invisible Desktop files that are in the Trash).

Additional details on this can be found in our Knowledge base at:

http://service1.symantec.com/SUPPORT/num.nsf/docid/199661714355

Please let me know if that helps or not.

--
Regards,
========================================================================

Stephen Zeffren [Symantec Corporation] Macintosh
Technical Support

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========================================================================

[David Woodbury]

Steve:
Itried this technique after consulting the page to which you refer,
to no avail. What _did_ work was restarting from a bootable zip disk.
Go Figure!

David

On Wed, 23 Sep 1998 15:17:09 -0800, Stephen Zeffren/Symantec wrote:
>
>
> David Woodbury wrote:
>
> > Configuration Information:
> > Version: 3.5.0
> > Operating system: System 8.1
> > Formatting: HFS
> >
> > While running Norton Disk Doctor, my Power Computing PowerCenter 120
> > (604 /132) crashed during the "Analyzing Files" test.

:
deletia
:

> Hello David,
>
> I'm not sure what may be causing the problem with the rebuilds but
> here's a method that should work,

:
deletia
:

[Stephen Zeffren/Symantec]

David Woodbury wrote:

> Steve:
> Itried this technique after consulting the page to which you refer,
> to no avail. What _did_ work was restarting from a bootable zip disk.
> Go Figure!

Hello David,

Thanks for the feedback. I'm glad to know that you found a method that
worked for you. I always appreciate it when someone takes the time to let
me know that something good happened. :)

--
Regards,
========================================================================
Stephen Zeffren [Symantec Corporation] Macintosh Technical
Support

Please continue to post your messages to the public discussion groups as