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Joe

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Sep 17, 1998, 3:00:00 AM9/17/98
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Configuration Information:
Version: 4.0
Operating system: System 8.0

I have a problem with the disk lock. After I install the program and
define a superuser I restart the computer and it asks for the id and
password. I give it the id and password and it boots up just fine
until about 10 second into computing the desktop disappears. I cant
use the computer because everything freezes up. I have to reboot
using a CD and take the disk lock off so I can use it. Can any one
tell me whats wrong.:(

Scott Crawford-Edgington

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Sep 18, 1998, 3:00:00 AM9/18/98
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Joe wrote:


--

Hello Joe,

Make sure that you are using 4.03. You can get the patch here:

-http://www.symantec.com/techsupp/files/disklockmac/disklock_version_4x_for_macintosh.html

-ftp://ftp.symantec.com/public/english_us_canada/products/disklock/ver4_mac/updates/dl403usa.upd.sea.hqx

AOL (keyword Symantec)
CompuServe (go SymMac)

Sincerely,
========================================================================

Scott Crawford-Edgington [Symantec Corporation]
Macintosh Technical Support

Please continue to post your messages to the public discussion groups as

Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For links to our other technical support options, including newsletters,
Knowledge Base
support articles, our Online Support Genie, and FAQs, visit our main
support page:

http://www.symantec.com/techsupp/index.html
========================================================================


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