Encrypted folder
Michael Souther
Lynn Jefferies wrote:
> Configuration Information:
> Version: --Other--
> Operating system: System 7.x
>
> I have some highly sensitive files in an encrypted folder on my
> computer at work. Either I'm entering an incorrect password, or
> there is some corruption in the program, but it won't let me access
> the folder...just says "wrong password." This program was installed
> by my boss who has recently retired, so I don't even have access to
> the original disk and accompanying literature.
>
> Is there any possible way for me to be able to retrieve the
> information in this folder?
Lynn:
Unfortunately, if you do not know the password for an encrypted folder
(or if the archive becomes corrupt), there is really no way to open it.
Basically, the encryption turns the file to gibberish, and it's not
something that can be bypassed or fixed. Unlike the protection on a
disk (which can usually be removed by one of our technicians using a
disk editor), file/folder encryption is irreversible.
About all I can recommend is to continue trying variations on the
password, with the hope that you hit on it eventually.
Let me know if you have further questions.
PS. Be aware that the passwords are case sensitive; you might try
experimenting with the caps lock key, spacing, etc.
--
Sincerely,
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Michael Souther [Symantec Corporation] Macintosh
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