disklock
Craig Shell
Version: 4.0.3
Operating system: System 8.1
What both Mr. Butler and myself have learned is that Disklock is
worse than worthless. It destroyed one 2 gig drive, which of course
they offered to recover the data their software destroyed - FOR A FEE
- and has now toasted a 9 gig ultra wide of mine today. Funny they
never mentioned in the sales info that encrypted data, buy it's
nature the most important, was unrecoverable by them.
Guess what, you just lost me as a customer forever - though I'm sure
you don't care very much, as long as you don't lose them all right?
I will make sur to repeat this to anyone and everyone who asks me
about computer software.
Scott Crawford-Edgington
Craig Shell wrote:
--
Hello Craig Shell,
Symantec appreciates all input both positive and negative. I am sorry
that you have had a less the positive experience. Symantec does, in
fact, care about our customers and works hard to do what is best for the
customer. Even if you choose to never buy one of our products again, if
you felt up to describing the problem you are having in more detail, I'm
sure I can get you an answer as to what happened.
Sincerely,
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Scott Crawford-Edgington [Symantec Corporation]
Macintosh Technical Support
Please continue to post your messages to the public discussion groups as
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