Hi David,
I'm afraid that you have accidentally posted your message in the technical
support discussion group where I support Symantec's Q&A database software.
For technical questions about using the Norton AntiVirus, please do contact
our NAV technical support staff in the NAV tech support discussion groups.
You can access these easily by clicking on the ASK A TECH button on the
main NAV tech support web page located at:
http://www.symantec.com/techsupp/nav.html
The above address is a real good one to bookmark in your web browser, as it
has links in it to all of our Norton AntiVirus Online technical support
resources. These include a searchable KnowledgeBase, an interactive
support "Genie" you can ask questions, and a file download area. The
Norton AntiVirus support staff will be glad to assist you there with any
technical questions or problems you may have.
Hope you are having a great day!
Kim Leet Senior Data Recovery Technician [Symantec Corp.]
Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private e-mail. If you have
difficulty getting a response or using our online support services, please
read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For Knowledge Base support articles, File Libraries, and FAQs, visit our
Q&A support page:
http://www.symantec.com/techsupp/qa.html