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Problems using LiveUpdate
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Reto Buchli
Jul 25, 1998, 3:00:00 AM7/25/98
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Hi
I'm a registered user of visual cafe PDE with winNT. I'm using
Netscape Professional version 4.05 with a direct internet provider.
I had a flyer with a 16 digit mixedcase userid and a 10 digit
uppercase password in the box with my visual cafe version 2.5 to use
LiveUpdate. But when I try this combination with LiveUpdate from
within visual cafe I allways receive the answer: authorization faild.
What could be wrong?
I'm a registered user of visual cafe PDE with winNT. I'm using
Netscape Professional version 4.05 with a direct internet provider.
I had a flyer with a 16 digit mixedcase userid and a 10 digit
uppercase password in the box with my visual cafe version 2.5 to use
LiveUpdate. But when I try this combination with LiveUpdate from
within visual cafe I allways receive the answer: authorization faild.
What could be wrong?
Thank you in advance,
Sincerelly, Reto
Symantec/Todd
Jul 27, 1998, 3:00:00 AM7/27/98
to
Hello Reto,
Sometimes the user ID's and passwords were not turned on. If you send
an e-mail to customer service, or call them at 1-800-441-7234 you will
be able to receive a valid user ID and password.
Todd
Symantec Internet Tools Support
http://service.symantec.com
http://service.symantec.com/bugbase
We do not provide direct E-mail support.
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