Hello Jim,
You have posted to the Symantec Cafe news group. For help on Norton
Anti Virus, please post to the Norton Antivirus group, or call their
technical support line.
Just as an good word, I am pretty sure they will be able to help you!
Todd
Symantec Internet Tools Support
http://service.symantec.com
http://service.symantec.com/bugbase
We do not provide direct E-mail support.