Good point, Pauline. I think though, it's too tricky for it to bounce back from that foil and damage the tube. Actually, come to think of it if it were reflecting back a significant amount then it wouldn't have cut the acrylic. Might have been reflecting a bit, and it was that extra level that broke the camel's back, but I'd wager it's unlikely.
I'm guessing the tube got broken from general wear and tear. They've got a finite lifetime and ours lasted us a few years, and even through the move of the space so I'm pretty happy with it.
That reminds me, I must order the replacement from ebay...
Cheers,
Gavin