Dear TPO..
PLEASE SHARE THIS TO STUDENTS..
FOR 2015 BATCH DRIVE WILL BE CONDUCTED DURING JAN 2015
Greetings from IBM India Pvt Ltd!!!
IBM OFF-CAMPUS @ SAVEETHA
DATE OF CAMPUS – NOV 27 & 28 - 2014
BATCH – 2013 & 2014 BATCH ONLY
BRANCH – B.E/B.TECH/P.G ANY BRANCHES ELIGIBLE
Experience Candidates will be given preference – Report with Offer letter – last 3 Months salary
Slip
Please register in the link mentioned for Campus Event
No Registration Fee
IBM has been present in India since 1992. IBM India's solutions
and
services span all major industries including financial services,
healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognized as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
About the Business Unit we are hiring for: Global Technology Services:
Global Technology Services (GTS) brings together all of IBM's worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies including Security, Asset & Risk Management (SARM), End User Support (EUS) and Server Systems Operations (SSO). We are currently hiring for the End User Support unit.
About the Job: Job Description
The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Has
technical experience and skills in the areas of problem
determination, creativity and analysis
• Ability to meet a set of defined account agent productivity
measurements
Mandatory Skills
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills
• Excellent customer service orientation
• Neutral accent
Desired Skills
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc
• Skilled in commercially standard software applications and major desktop operating systems
• Awareness of basic networking concepts and technologies
• Questioning skills /probing skills, as relevant to the issue and
level of the caller
Location of joining - Hyderabad or Bangalore
Additional Information:
• Candidate should not have any backlogs in order to qualify for the test and interview process
Eligibility Criteria
Graduate (10+2+3), B.E / B.Tech, Post Graduates, Diploma Holders (10+2+3)
2013/2014 Passed outs (with no backlogs)
CTC Above - 2.5 lakhs
Recruitment Process:
Initial screening and assessment of communication skills (In Person) & Technical Interview & HR INTERVIEW
Documents to be carried for the event (original & one set of photocopies) :
Resume
Education all year mark sheets for the highest
degree attained /
pursuing
Education degree certificate (if course is completed)
Government issued photo ID card
If currently employed: Offer letter or Latest revision Letter and
last 3 months salary slips
Valid Indian work permit (if applicable)
Regards
Prof.A.Gandhi
Prof.A.Gandhi
Head-Training,Placement & Corporate Relations
9841822042 - 9444147189 - 044-66726679
Saveetha Engineering College
Chennai-Bangalore Highway
Thandalam
Chennai-602105
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