Dear Apple Store Customer,
Thank you for contacting the Apple Online Store.
You may expect to receive a personalised response to your query within 1 business day.
Kindly make sure that the email you have sent to us includes the following information:
* a Web Order Number (Wxxxxxxx), if your query is in relation to an Apple Online Store purchase
* a Reference Number, if your query is in relation to a promotional or fulfillment campaign.
If your email did not include the requested information, please modify and resend the email to us.
Follow-Up: 601104929
For other queries, please locate the appropriate contact information at the Contacting Apple website: <http://www.apple.com/ae/contact/>
Answers to many post-sales questions can be found at the Apple Online Store Customer Service website: <http://store.apple.com/ae/help>
Kind regards,
The Apple Online Store