Issue search engine

[scanavin...@sudconcept.eu]

Hi there,

We are testing Metadrive with our team and it seems there is an issue about research engine.
Indeed, when we put a metadata on a file, placed really deep into the architecture (i.e. 10 subfolders for example), it is impossible to find this document thanks to the search box.

The research is still running without any results, and seems blocked.

Could you please help us to solve this issue?

Thanks

[support]

Hello,

Could you provide us more information about the problem?

• Is this happening everytime you are using the searchbox? 
• Have you tried to search different texts?
• Was it working before or are you facing this problem since the beginning?
• Is this happening to more users?
• Which browser are you using?
• Could you provide us a screenshot with the browser console open to see if there is any error log reported?

This information could help us to identify the problem, we have been making some tests with deep structures and it seems to be working for us.

Waiting for your answer,

Best Regards

evenBytes Team

[scanavin...@sudconcept.eu]

Hello,

Thanks for you prompt answer. I have created a little video to show what's happening when I am trying to make a research.

You can show it following this link :
https://drive.google.com/open?id=1-FjoNYYCoaFLTlCkkML2UNs2lD0DrPQR

I am using Google Chrome.

Thanks a lot for your help

[Admin MetaDrive]

Hello,

Thank you for the video. I believe we have managed to find what is causing this problem and we are working on it. It could be ready soon as we have planned a minor update for this week with some bug fixing and we will try to include this too.

We will contact you again when the problem is solved.

Sorry for the inconveniences,

Best Regards

evenBytes Team

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