ENotify Lite - Edit Alert Triggers = App Crash

[Rick]

Hi,

I've been using eNotify Lite Email Alerts for a few years now, and it has been extremely useful and much appreciated.

As of yesterday, all of a sudden I am getting no notifications, and when I try to access alert triggers, the app crashes.

To test, I have also installed the fresh app on another phone, and get the same result; when an alert is created, and you try to access the triggers, it crashes every time.

Please let me know if this will be fixed soon, if there is something I can do to fix on my end, or if I need to find another app.

Thank you,

Rick

[MaxlabMobile Support]

Hey Rick,

Thanks for reaching out and letting us know about the issue. I get how frustrating it must be, especially since the app has been working fine for you until now.

I just want to let you know we’re on it and have made this a top priority today. We’re working to get it fixed, and I’ll check back in with you by the end of the day with an update. Hopefully, we’ll have a fix ready soon!

Really appreciate your patience with this. If you notice anything else or need anything from us, just let us know!

Thank you,

Jim

[Rick]

Hi Jim,

The quick reply is very appreciated!

The only thing I can add is that Lost Connection notifications still work. That may or may not be helpful, but just in case, there it is.

Best of luck with the troubleshooting and thanks again. Looking forward to the fix.

Rick

[DJ Martin]

Hallo,

I have the same crash problem an i send a message with details to Support some days before.

I hope you will fix the problem.

Regards Martin 

[MaxlabMobile Support]

Hello Rick & Martin,

Quick update: We’ve fixed this, and the app is currently under review. Once it’s approved on the Play Store, it’ll be available for download. Thanks again for your patience!

Best,

Jim

[DJ Martin]

Hello Jim,

I've installed today the latest version of eNotify 4.160 (full version), but the crashes still apears on my Galaxy S21+ (tested also on Galaxy Tab S7 first install eNotify, same crashes).

Deleting cash data of the app, also deleting data, but crash still apears.

I use the default options of the app after reinstall.

Crashes:

1. Deleting a created own Profile (press longer to delete)                    à crash
   hint: so is not possible to delete a created profile
2. Deleting an “Email Alert” (press longer to delete)                               à crash
   hint: creating an new Email Alert is ok, but when deleting these or at the past created Alerts than crash the app
3. Try to change “trigger”-Mail-Alert-options of existing profile            à crash
   hint: when scrolling down on edit Alert screen, at the end of screen (last I see “Trigger” at bottom of page) than crash appears)         

 

Handy-Information
Galaxy S21+ with latest updates
Android 14
One UI 6.1

Please can you look into this to solve the crash problems, many thanks.

regards Martin