Known Issue: Outlook/Office 365 Connection Problems

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MaxlabMobile Support

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Sep 12, 2025, 5:15:20 AMSep 12

to MaxlabMobile Support

Hey everyone,

We're aware that there have been questions about MS Outlook and Office 365 connectivity issues with eNotify and eNotify Lite. This is related to Microsoft's deprecation of basic authentication, which was officially discontinued.

We're currently working on updating our implementation to use Microsoft's Graph API instead of the legacy authentication methods. This is a significant change that requires rebuilding how we connect to and interact with Outlook/Office 365 mailboxes.

We'll keep everyone updated in this thread as we make progress on the implementation. Once we have a working version ready, we'll be looking for volunteers to help us test it before the full rollout.

Thanks for your patience while we work through this transition.

Maxlab Mobile Team

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