Dear Pak George,
Saya coba memberikan beberapa masukan :
Customer Management
- Prosedur alikasi kredit
- Prosedur pembuatan account
- Prosedur entry dan update database customer
- Prosedur complaint handling
Sales proses :
- Prosedur sales report
- Prosedur reimbursement
- Prosedur entertainment
- Prosedur eskalasi cross departement
- Prosedur entry project / shipment baru
- Prosedur pembuatan proposal / qoutation
- Prosedur perhitungan komisi
- Prosedur monitoring aktivitas sales
Mudah-mudahan membantu.
Thanks.
Ade Fajar
http://id.linkedin.com/in/adefajar