My power BI desktop won't open but giving me this error message, "unable to automatically install webview2 install now". When I click on install now, it then generates the following error message, 'Microsoft edge webview2 is already installed for this system'. Now I have tried uninstalling webview2 and ensured all it's remaining files are not in drive C but when I try to reinstall it again it says it's already in my system and Power BI still won't open. Please help anyone?
@v-xiaoyan-msft Appreciate your response however I already attempted that. There's no trace of WebView2 runtime in both C:\Windows\System32\edgeWebView2.dll or C:\Windows\SysWOW64\edgeWebView2.dll after uninstalling it. But then when I try to reinstall it still gives me the error message that WebView2 is already installed in my system. I don't get it.
Frequent and fluent F360 user, never had any serious issues over the last year. Opening F360 today and was greeted with a fresh login which doesn't happen often, usually I'm just right back in. Upon hitting "Sign In" I get a warning :
"To sign into Fusion 360, you need the Microsoft WebView2 component which is missing from your computer. You can download it directly from Microsoft using the Evergreen Standalone Installer method appropriate for your device."
I acquired the Evergreen Standalone Installer for the latest MS WebView2 component. Upon running it, the software reports WebView2 is already installed on this machine. The fact that I've signed in before- I can't help but wonder if this may have been caused by an update somewhere? Tried all the basics. Any help greatly appreciated.
A lovely development. I have uninstalled and reinstalled F360 twice, and on the second try "Sign In" magically worked. How great. Now that I'm back in the software- It say's I have no license and I sure that's not the case. What the actual heck is going on @Anonymous
Does the expiration issue still exist? If it still exists, how about log out and log in again? Besides, would you please provide log files so that we can look into what happened?
Fusion 360 logs location:
extremely odd, having the same issue on my personal computer and my macbook, im in bootcamp for mac which allows me to boot into windows no issues whatsoever and my personal computer runs windows pro version and seem to get the same error message on both devices. i also noticed this has only popped up 5 days ago and every reply has been recent, no windows updates or software changes. im wondering if im wasting my money with this software, whether they dont care about their customers or whatever the case is, fix it.
Hi @ethan_ungerb,
Wondering if uninstall and reinstall can get WebView2 install successfully. If it doesn't work, probably some unexpected DLLs left or missing on the system that blocks WebView2 installation. Would you find WebView2 install log so that we can see why it fails to be installed?
Same issue here. It worked 2 weeks ago, nothing has changed. Now it says webview2 is not installed. Yes it is. And when I try to reinstall it, it says as such. This is something new. It didn't happen till that last update was pushed. This needs to be addressed.
Fusion requires webview2 to be installed for the new sign in method. Would you please try to uninstall WebView2 from control panel before installing new version from -us/microsoft-edge/webview2/#download-section?
The WebView2 in control panel which you need uninstall if old version exists before install new:
I am also having the same problem. I am currently running Windows 11. I could login to Fusion with no issue up until about a week ago. I can't login until I install WebView2 but it is already installed. I can't uninstall Edge or the existing WebView2 program?? Don't know how to proceed.
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