Re: Malwarebytes 3.4 5 Serial Key
Latrisha Adan
My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
And yes, it's normal for the Malwarebytes installation directory to be protected. If I were you, I would uninstall it and install it to its proper default location (C:\Program Files (x86)\Malwarebytes) to avoid these kind of issues, as you don't want to use that folder to store other files (such as FRST).
haha, all visible signs of the infection are now removed (including the accessing of the website when starting up firefox). Have you taken a look at the zip file and the malwarebytes website blocked.txt and the zip C.7z ?
I did, thank you. Me and my colleagues are analyzing everything related to that infection right now. I would like you to run a scan with MBAR, as we might have found a rootkit in that infection as well.
Farbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.
Alright, FRST doesn't report anything. Next we'll run a scan with GMER. A simple scan shouldn't make your system crash, but it COULD happen. Therefore, I would ask you to run the scan with GMER and leave it be. Do not use your computer until the scan is done. It shouldn't take too long anyway.
I uninstalled Malwarebytes before installing Bitdefender because I was prompted to do so during the Bitdefender installation. Now I would like to reinstall Malwarebytes if possible because I still have a 1 year subscription. First can this be done safely without damaging my Bitdefender installation and if so how should I modify the settings in both programs so they have minimal impact on each other. I would like to use malwarebytes to only run one time random scans and plan to turn off it's active protection features.
For years, this has been an ongoing desire on the old forum as well as here. So your desire to run both is not something new :) Some have gotten MB Premium to work alongside BD, and I know you have a license for it, but it is not "sanctioned" by BD and the Mods here. So if I'm going to help here, I will always side with them regarding this topic.
Even if you turn some of the modules off, are there still running background processes that could be competing with, slowing down BD? Maybe, maybe not, but if you're going to turn off those competing, overlapping with BD modules, why not just use the Free version and once in a while run a manual on-demand scan? But again, reading the above post by Alexandru is informative and to be considered :)
I have run Bitdefender Total Security (BDTS) and Malwarebytes Premium(MBP) together for many years, as have my computer clients. I have never noticed any degradation in the performance of the computers, provided everything is properly configured in both BDTS and MBP.
Malwarebytes is not a full anti-virus solution, marketing aside. See < this link > and < this link > for more information. You may also be interested in < this Bleeping Computer topic Good computer security includes a layered approach, a good backup strategy, and plain old common sense.
Ever since Malwarebytes Premium has had a Web Protection component, I have had it activated. I have never encountered any issues with it interfering with the BDTS installed on my computers and appropriately configured.
I aim for maximum computer security. I have witnessed too many, lose too much, too very quickly! Too often, they have no backup strategy. The importance of that can not be understated. Malware sometimes infects computers even with the best of security software.
The interface between the chair and the keyboard is the prime culprit. ? Hardware failures do occur. So having recent backups stored on an external drive only connected for creating system images is of paramount importance, as well as having an emergency boot USB drive for the backup software that you use. I recommend Macrium Reflect or Easeus Todo Backup. Both companies have free and paid versions.
@garioch7 This is the part (below) I especially agree with, as I was considering this morning looking for a thread on best practices as far as the internet, browsing protection, what we click on, social media sites, where we get and download files from etc.
To add here, while we know that we should use limited number of extension, but if one has a better PC configuration, then they can activate all the below stated extension on their browser for additional security purposes.
oh yes, don't worry, just go in finder and search "malwarebytes" and click on "this mac" to search everything on your mac for that term and unless its a log file made by your computer, delete it, basically deleting every remnant of malwarebytes, and redownload it at and click free download in the top right and just honestly follow all the following steps, i had this problem with my grandma's computer last week when i tried getting a hijacker virus off her computer, i tried using her version of malwarebytes but it wouldn't open, it was there, it wasn't showing a question mark (indicating missing crucial files), it just simply wouldn't work, so i deleted all stuff associated with malwarebytes and redownloaded it and it worked again, if you need anything else or have any more questions feel free to ask (also just to clarify one point, YES, it is definitely still recommended by apple, and actually even other big companies like discord and some others that i can't think of right now trust it, and even more companies that use network stuff like apparently amazon and google play from what i found actually trust it too to handle network protection (well, ok they have network protection of their own i'm sure but they just use it as an extra layer i'd presume))
You can use it if you wish, but you don't need it. Not only does Mac malware require your consent to install, if you should ever be deceived into installing it it's easily removed without having to install anything else.
However, there's no particular reason to keep it loaded on your Mac all the time. I download the free version when I need to use it then delete it when I'm done. That way, I always have the latest version.
Joshua, Thanks for the quick response & the details of how to go at it. That was VERY helpful. I wound up with the 14 day trial of Premium, but no credit card was asked for, so I'm pretty confident I will be able to easily exit that in 2 weeks. I did have to give access to my full disc, but reading through comments about that, I decided to do that for the trial period. Thanks again for helping me. (Your grandmother is lucky to have you nearby!)
Just wonder what you mean by "not working"? What exactly isn't working about it? Is it not detecting any malware, freezing, or instantly going through your files and reporting clean? As the answerer suggested, it probably was hijacked by malware as this is an obvious advantage if malware can defeat virus scanners. Just wondering though what your symptoms were.
Also, if you are downloading other virus scan software from the Official Mac App Store be VERY careful about the programs you choose to download. A top selling anti virus scan in the Mac App Store "Antivirus Zap" has files that VirusTotal detect as malware and is sold by a sketchy developer. Currently #2 top selling app in the Business Category too. Used to be called something else until Apple finally banned the developer who just made a new developer account repackaged the same program bought a bunch of fake reviews and its top of the charts again.
A while back, I was told by an apple tech support person to download malware bytes to clear up a problem. After the problem was resolved, I removed malwarebytes from my computer and where it was in the library. However, I cannot remove it from my top menu bar and every so often I get a message asking me to update it. Please tell me how I can get rid go the icon in the top menu bar for malwarebytes. This app seemed to be good for only a limited period without an upgrade and I really do not need it any more and do not want to pay for an upgrade. Thanks.
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